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Privacy Policy

In order to provide you with interactive online payment services, CashSender collects, uses, and shares certain information about you. This policy explains what we collect, with whom we share it, and how you can interact with CashSender in order to ensure the accuracy of the data we collect, use, and share.

A. The information CashSender collects from you helps CashSender better serve and protect our online community. CashSender collects and maintains the following data:

  1. Information that you provide to us: CashSender receives and stores all information that you enter about yourself, your bank accounts, payment recipients and invoice recipients on our website and related databases. This includes the url you are purchasing goods or services from, your bank's ABA routing number, bank account numbers, IBAN and SWIFT numbers, your check number, your email address, your first name, your last name, your date of birth, your phone number, your street address, your city, your state, your province, your postal code, your zip code, country of residence, the name of the person on bank accounts, and your agreement to be bound by CashSender's terms and conditions. You are obligated to provide CashSender with accurate and up-to-date information, and failure to provide CashSender with such information could void any Agreement between you and CashSender. We use the information that you provide for such purposes as processing your purchase request, funding your CashSender account from your bank account, funding your bank account from your CashSender account, responding to customer service inquiries, loss prevention, improving our service, communicating with you, and allowing our clients to provide customer service and fulfill their obligations to you.

  2. Information that we automatically receive: CashSender receives and stores certain information whenever you download web pages, or send us email or forms. For example, CashSender employs "cookie" technology. We do this so that we can recognize you when you re-visit our URLs. Additionally, we identify the numerical IP address assigned to your computer by your Internet Service Provider.

  3. Support Ticket Correspondence: CashSender does not provide email support due to email security concerns. CashSender instead provides customer support by way of an interactive Support Ticket system. We archive all Support Ticket exchanges between our customer service representatives and customers.

  4. Information from third parties: From time to time, CashSender requests and receives financial, personal and bank account related information from third parties and compares it to the information that you have provided to us. The main purpose for this is that of loss prevention.

  5. Protection of CashSender and third parties: CashSender will release data when we believe the release is appropriate to comply with the law, enforce our Agreement, and protect the contract rights of our Clients. CashSender passes the following data to the owner/operator of the website from which you are purchasing goods and services utilizing CashSender: the url you are purchasing goods or services from, your email address, your first name, your last name, your address, your city, your state, your province, your postal code, your zip, your country, and your agreement to be bound by CashSender's terms and conditions.

  6. Third Party Marketing: Other than detailed above, CashSender will never share your personal information and/or contact details with third party marketers. CashSender may from time to time offer a promotional product or service on behalf of a third party, rather than allow the third party to contact you directly. CashSender will present you with a check-box within your account settings so that you may opt-in and opt-out of receiving third party promotions offered by CashSender.

  7. Suspended Accounts: To protect the CashSender community, CashSender will suspend a site member's account in instances where the site members has engaged in fraudulent activity and/or has violated our User Agreement. In such cases, CashSender will share any and all site member information (personal and banking) with necessary domestic and international law enforcement officials in efforts to seek lawful remedies for losses incurred by CashSender and/or CashSender site members. All account information (personal and banking) for site members whose accounts have been suspended will be maintained in our database and security systems in perpetuity.

  8. Abandoned Sign Ups: When a prospective site member abandones their sign up and does not complete the sign up process, for security reasons CashSender will maintain the following data from the prospective site member in our database and security systems in perpetuity; email address, first name, last name, date of birth, phone number, street address, city, state, province, postal code, zip code, country of residence, along with login and passwords and all other information that is requested during the sign up process.

B. CashSender utilizes Secure Socket Layer (SSL) software when receiving and transmitting electronic payment instructions via the website. CashSender encrypts the information you provide. Additionally, CashSender employs the following security measures:

  1. CashSender conducts background and credit checks on all of its employees prior to employment.

  2. CashSender employs security procedures to limit and archive access to its computer and database network by its employees and contractors.

  3. CashSender allows you to access certain information about you for the limited purpose of viewing, updating, and in some instances deleting data from our system which is deemed inaccurate. Any issue respecting your privacy may be directed to us at:

    Privacy Officer
    CashSender Financial Inc

    337-2740 West King Edward
    Vancouver, BC, V6L 3H5
    Canada
    .

C. CashSender does not request, or knowingly collect identifiable information from children under the age of 13. CashSender does not knowingly use or share personal information from users under the age of 13 with third parties. CashSender doe not give children the ability to post messages or otherwise distribute information about themselves. CashSender does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information. Any issue respecting your children's privacy may be directed to us at:

Privacy Officer
CashSender Financial Inc

337-2740 West King Edward
Vancouver, BC, V6L 3H5
Canada


 

Spam Policy

CashSender does not use or support the use of spam and the sending of unsolicited email in any form, nor do we control other websites and their involvement and/or practices in this area.

 

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